· Agents
Smart Agents vs Dumb APIs
An API does exactly what it is told. An agent notices when the instructions were wrong. What that changes about how systems talk to each other.
All field notes
Field notes
Everything I've written, newest first.
2026
1 post2025
2 posts · Building with AI
Creating my own productivity app with Claude Code
My Quotes folder's 836 notes, my Insights folder's 809, one evening report, and what building a small real tool taught me about working with an agent.
· Customer experience
Unreasonable Customer Experiences as a Competitive Advantage
Danny Meyer's distinction between service and hospitality, and why it became the operating idea behind GatherUp.
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